Créateur d’expériences de voyages, locaux et responsables à Porto
Créateur d’expériences de voyages, locaux et responsables à Porto
These terms and conditions of sale set out the rights and obligations between Andréa Beaud, a self-employed entrepreneur – tourism consultant, registered under SIRET no. 897 932 190 00019 (hereinafter “Andréa Beaud” or “Voyage à Porto”), on the one hand, and the natural or legal person purchasing services (hereinafter “the buyer” or “the client”), on the other.
“Voyage à Porto” is the name given to the business created by Andréa Beaud. The services listed on the website www.voyage-a-porto.com are offered by Andréa Beaud, founder and manager of the business operating under the trade name “Voyage à Lisbonne – Voyage à Porto – Voyage aux Açores”.
The business, registered in France, is not classed as a travel agency or tour operator under French law no. 99-06 of 4 April 1999. Andréa Beaud operates as a tourism consultant (NAF code 79.90Z), registered with the Créteil Trade and Companies Register under number 897 932 190.
The client is subject to the national law of their country of residence (natural person) or of registration of their head office (legal person). Voyage à Porto is subject to French law. In the event of a conflict, the competent courts are the French courts.
Voyage à Porto offers: consultancy on organising all or part of a private or business trip; the negotiation of all or part of the services; the booking of services (vehicle rental, accommodation, activities, dining); the provision of a personalised travel booklet and an interactive map. Voyage à Porto makes no direct sales and no payment on behalf of its clients, who are solely responsible for paying the providers.
Voyage à Porto acts at the express request of the client. The quote specifies the nature and price of the service, the payment terms, the description of the services and the negotiated prices, as well as the schedule. Acceptance is given in writing (a letter signed “agreed” or an email clearly expressing consent). Documents are provided and bookings made only after receipt of the written agreement constituting the contract and payment of the deposit. Failing agreement and deposit within one month, the proposal is cancelled.
The price of the tourism consultancy service is stated on page 2 of the quote under “fees”, expressed in euros incl. tax, varying according to the number of people, the duration and the chosen package. The prices of other providers are indicative. The price cannot be changed after acceptance of the quote.
Andréa Beaud makes the bookings for the services set out in the quote. All sums requested by the provider(s) are paid by the client directly and in full. Voyage à Porto makes no direct sale and no payment on behalf of the client.
Sending the quote is free. On acceptance, a deposit of thirty (30)% of the total amount is payable immediately, the contract being formed upon receipt of the client’s agreement. The balance is payable no later than thirty (30) days before the travel date. Fees are paid by bank transfer. An invoice detailing the sums due is sent without delay.
Any late or missed payment renders the sums due immediately payable, with a late-payment penalty at a rate equal to three (3) times the legal interest rate, the right to suspend performance of the services and to bring any necessary proceedings.
The duration of the service is defined in the quote. In the event of cancellation by the client: up to 30 days before arrival, 30% is due (deposit); from 30 days and up to the day of arrival, 100% is due. In the event of cancellation by Voyage à Porto (except force majeure), all sums paid for its service are refunded, without compensation.
Neither party may be held liable in the event of force majeure within the meaning of article 1218 of the French Civil Code. The defaulting party notifies the event within 5 working days. If the cause continues beyond 15 working days, either party may terminate without damages.
If government health measures prevent the trip from taking place without fault on the client’s part, Voyage à Porto provides a voucher usable until 31 December of the year following the cancellation and informs the client of the providers’ cancellation terms. If the client is barred from travelling due to a positive test, Voyage à Porto is under no obligation.
Voyage à Porto undertakes to maintain the strictest confidentiality, to disclose no information about the services provided, to return the documents supplied and to sign a confidentiality agreement on request. The client undertakes to respect the dates and times of the services.
Voyage à Porto acts as a travel consultant and is bound only by an obligation of means. It cannot be held liable for changes made by the client or a provider, or for cancellation by a provider. Its liability, if proven, is limited to half the sum paid for the service concerned. The services include no insurance: the client is solely responsible for the insurance they take out and for any personal injury suffered during their stay.
The client may assign their booking to a third party, who inherits the rights and obligations. The client and the third party are jointly liable for the price. Substantial changes (dates, number of participants) are treated as a cancellation and a new booking.
The client has a right of withdrawal of 14 working days after firm and final acceptance of the quote.
The trademarks, domain names, software, images, videos and texts remain the exclusive property of Voyage à Porto. Any reproduction in whole or in part is strictly prohibited.
